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Customer Care – Insurance Industry

If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for a call center position with a national insurance company. You’ll be taking inbound calls from our customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided with computer equipment and in-depth training.

Types of Opportunities Include: 

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products 
  • Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling  

Must-have qualifications

  • Two years of post-secondary education or higher 
  • Instead of the above, two years of relevant work experience                             

New training cohorts starting in 2022.