The GRIT project has employment opportunities allowing employees to work from home or from a local remote job center. Complete this form to begin the next step, the work skills assessment.
Customer Service Representative Coordinator (CSRC) Responsible for answering incoming calls from individuals seeking health information in their local area. The CSRC will provide non-clinical guidance to include general information including medical locations, assist in scheduling, and identifying and resolving potential scheduling conflicts by accurately documenting demographic and appointment related data and escalating issues to supervisors. Aggressively working to fill 25+ positions by March 1. $14/hour plus benefits.
High School diploma or equivalent required. Must be able to type a minimum of 20 WPM. Experience working with a PC and the Windows operating system including Microsoft Office is required.
The Appointment Scheduling Customer Service Representative (CSR) - Responsible for answering inquiries received through both telephone and email communication channels assisting in the coordination of care to Veterans and assisting in scheduling of Medical and Dental appointments. This job requires Veteran and Provider outreach and a referral will be used as the source to schedule. Seeking professional and reliable candidates with excellent customer service skills, ability to navigate multiple systems and compassionate towards others. $16/hour plus benefits
High school diploma, GED, or equivalent education required • Minimum of one (1) year experience in a medical or health insurance environment, includes claims processing and claims customer service in a hospital or medical/dental provider office, etc.
If you strive for excellence, enjoy helping others and flourish in a fast-paced environment, then you might be a fit for the call center team. We can help you find a position that best fits your skills and experiences. Working from the comfort of your home, you’ll be provided office equipment and virtual training to learn the nuts and bolts of insurance.
Work-from-Home Office Requirements
Work-from-home positions are full time positions requiring a set schedule and 40-hours a week. Below are guidelines that most employers follow for a home office environment. If you live in an area where high speed internet is not available, remote job centers are available as an alternative office.
Home Office Must-Have’s
Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps u
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Any provided hardware you receive needs to be connected to a surge protector
High-speed internet access at the employee’s expense unless otherwise required by law
Inbound Sales Representative - Offer new customers the best products for their needs – no cold calling!